January 2019

Malka Mandel cancels what she believes is a refundable hotel reservation on Priceline. Then she tries to cancel it after finding out that it is non-refundable and has lost a credit card dispute. Is there a way to reinstate my hotel…

Online travel agencies (OTAs) like Booking.com and Expedia are taking a growing share of hotel profits. Last year, they captured 39% of the US online digital reservation market. Phocuswright predicts this trend will continue, reaching…