March 2020

A study involving an IFTM researcher indicates that the availability of information about promotions is crucial for mobile device versions of hotel websites. Research Corner | A partnership between Macau Business and the Macao Institute…

You can cancel an Expedia hotel reservation free of charge in seconds on the Expedia site, as long as you are still within the special grace period for a reservation.You can also cancel hotel reservations…

Computer Systems Aptech, Inc. | March 25, 2020 PITTSBURGH, March 25, 2020 - Aptech Computer Systems celebrates 50 years of hotel technology leadership in 2020. “We create solutions to increase performance and profitability for…

GCommerce Solutions | March 23, 2020 What is the current digital marketing landscape for the hospitality industry? First, let's summarize the wider impact of COVID-19 on the industry. Current impact of COVID-19 on the…

Larry Mogelonski | March 18, 2020 By Larry Mogelonsky, MBA, ing. (www.hotelmogel.com) Can we change the culture of a hotel without change at the top? Think long and hard because it is very rare that the answer is a "yes".…

Travel Outlook Hotel Reservations Call Center Services | March 17, 2020 Hotels lose booking revenue by undervaluing their voice booking channel. Using an outsourced call center is sometimes seen as a luxury compared to the…

HotStats | March 17, 2020 COVID-19 puts an end to 11 years of unprecedented growth in the hospitality industry. There is no coating: the coronavirus has caused panic around the world, throwing markets into chaos, postponing…

DJ Vallauri | March 16, 2020 DJ Vallauri, Founder, CEO and President of Lodging Interactive, gives his…

HotStats | March 16, 2020 Hotel operating services can be divided into two main groups: those that generate income and those that do not. Typically, hoteliers focus on the first group when analyzing financial performance.…