Uber to expand ride-booking functionality at airports ahead of busy summer travel season

FILE – An Uber sticker is seen on the windshield of a car on the street in downtown Miami on January 9, 2020. (Photo by EVA MARIE UZCATEGUI/AFP via Getty Images)

Uber is getting ready for a busy summer travel season by expanding its ride booking feature to a total of 55 airports worldwideincluding 39 airports in the United States.

Uber Reserve allows users to book rides up to 30 days in advance and will automatically adjust booking times based on flight information to ensure drivers are waiting at the airport when a flight lands.

Drivers will wait up to 60 minutes at no additional cost.


The feature is currently available for black and black SUV vehicles at Atlanta airports; Charleston, South Carolina; Charlotte, North Carolina; Chicago (O’Hare and Midway); Dallas (DFW and Love); Denver; Fort Myers, Florida; Houston (IAH and Hobby); Miami (MIA, Fort Lauderdale and Palm Beach); Nashville, TN; New Orleans; New York (JFK and LaGuardia); Orlando Florida; Philadelphia Cream; Phoenix; Seattle; and Washington DC (DCA and Dulles).

The US expansion will include Austin, Texas; Burbank, California; Indianapolis; Jacksonville, Florida; Las Vegas, Los Angeles, Minneapolis–St. Paul, Minnesota; Milwaukee; Oakland; Orange County, California; San Antonio; San Diego;, San Francisco; San Jose, California; and Tampa, Florida.


The feature will also be rolled out to airports in Canada, Europe, the Middle East and Africa in cities like Montreal; Vancouver; Bologna, Milan and Rome, Italy; Cape Town and Johannesburg, South Africa; and Nice and Paris.

In Q1 2022, airport bookings accounted for 13% of Uber’s mobility gross bookings, up 166% year-over-year and 15% from the pre-pandemic period. Uber mobility bookings in April exceeded 2019 levels in all regions.

“As more and more people take to the skies, we know the airport travel experience can be stressful and out of your control,” Andy Jeninga, general manager of airport operations for Uber, said in a statement. a statement. “At Uber, we’re committed to providing simple solutions for our riders to help them get where they need to be as efficiently and safely as possible.”

According to internal Uber data, tourists are influx to European hotspots, with trips taken by US customers having already increased by nearly 500% year-over-year. Spain, France, Greece and Italy rank among the top countries that saw the most trips from American travelers.

The Reserve feature update comes as the company recently unveiled a slew of new mobility and delivery features at its Go/Get product event in May.

Uber Travel will automatically import flight and hotel directions into the Uber app from a linked Gmail account to keep everything in one place. Users can earn 10% Uber Cash Back for every ride they book through Uber Travel.

The company also offers a $9.99 per month subscription called Uber One, which offers members-only rates, a 5% discount on rides, deliveries and pickup orders, no delivery fees and access to the best drivers. Other features include Uber Comfort Electric, self-driving deliveries and Uber Eats in stadiums.

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